Financial Literacy and Risky Credit Behavior: The Mediating Role of Financial Stress in PayLater Usage
Keywords:
financial literacy, financial stress, generation Z, risky credit behavior, paylater userAbstract
Purpose: The objective of this study is to investigate the influence of financial literacy on risky credit behavior among Generation Z in Surabaya, specifically on the utilization of the PayLater feature. The study also examines the function of financial stress as a mediator variable between financial literacy and high-risk credit behavior.
Method: The research population comprises Generation Z as colleges student of four universities in Surabaya, who have utilized PayLater services. Seven hypotheses were tested using Partial Least Square software.
Findings: The results indicate that neither subjective nor objective financial literacy significantly influences risky credit behavior. Objective financial literacy exerts a substantial negative influence, whereas financial stress has a considerable beneficial impact on risky credit behavior. Furthermore, financial self-efficacy solely mediates the connection between objective financial literacy and high-risk credit behavior.
Novelty: This study offers novel insights into the influence of financial literacy and financial stress on the credit behavior of Generation Z, emphasizing the significance of financial self-efficacy as a partial mediator. The results provide actionable insights for financial education and risk management approaches in digital financial services.
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